PharmacyAI | Pharmacy automation built by pharmacists

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Trained by Joe, Ben and Neal to be your smartest tech, working 24/7. Built so your best people can stop doing the grind and start doing the work that matters.

She isn’t here to replace anyone. Raichel keeps your third-party plan data clean today, and her refill automation is in early adopter testing.

Book a demo →Everything she does →

What she does today

Third-Party MasteryLive · early adopters

Refill automationIn early adopter testing

SyncIQIn early adopter testing

E-scriptsIn early adopter testing

Inventory IntelligenceComing soon

Vaccines, marketing & growthComing soon

Local and smart. Like you.

With us, AI means actual intelligence.

The AI in PharmacyAI stands for actual intelligence. A lot of the automation sold to pharmacies today is built by developers who have never filled a prescription. That kind of automation works the keyboard without understanding the workflow, and it breaks quietly when something changes.

Raichel is built the other way. She’s trained on real pharmacy knowledge and real decision logic, so she understands the work, not just which button comes next. She knows when she’s certain, and when to stop and ask.

Patient data stays in your pharmacy. Raichel processes PHI locally on your workstation.

She stops instead of guessing

When something looks wrong, she hands it to your team instead of guessing.

Your pharmacist stays in charge

Raichel handles administrative data entry. Your pharmacist checks her work before anything is dispensed.

Nothing PHI-bearing leaves

She runs on your workstation, so patient data stays in your pharmacy.

Proven in our stores first

Every update runs in founder-owned pharmacies before it reaches yours, with staged releases and one-click rollback.

Set up for how you run

Install on your own with our knowledge base, or we do every step with you, set up for your pharmacy type: retail, compounding, or packaging and facilities.

Real people when you call

US-based support, backed by our pharmacist team. Not an offshore ticket queue.

The team behind PharmacyAI

Built from inside the pharmacy.

We built Raichel from the inside out: three pharmacist founders with decades inside community pharmacy.

We didn’t build her alone. Engineers with twenty years of experience building software designed the platform beneath her and review every release.

Raichel does what we taught her to do, the way we’d want it done.

Joe

Joe Williams, PharmD, MBA

Inventory & sync

Owns five community pharmacies in rural North Carolina. Leads SyncIQ and Inventory Intelligence.

Ben

Ben Jolley, PharmD

Third-party plans & reimbursement

Multi-generation pharmacist and Medicare plan data expert at Apex Pharmacy Consulting. Leads Third-Party Mastery.

Neal

Neal Smoller, PharmD

Refills, e-scripts, vaccines & marketing

Has owned Village Apothecary in Woodstock, New York, since 2006. Product architect of Raichel.

Meet the team →

Our promise

Give the advantage back to community pharmacy.

We’re building first on automating the data entry nobody wants to do, and we’re not stopping there. We’re putting our technology and the practices that work in our own stores in your hands, so you’re not just surviving the next ten years. You’re thriving.

We promise three things, in this order.

Free your staff.

With Raichel

She runs the grind so your team is with your patients, not a keyboard.

Gain business clarity.

Intelligence platform

Your own data, put to work: inventory, third-party plans and reimbursement. The visibility the chains have had for decades.

Run every program.

Operating system

Adherence, sync, vaccines, marketing and contracting. Everything that keeps a community pharmacy running.

The math

Most of a tech’s year back. From the grind.

An illustrative community pharmacy: 200 scripts a day and 800 Medicare patients.

1,600Tech hours back a year

Refill automation, in early adopter testing: 80% of 200 scripts a day at 2 minutes each.

$35KLabor capacity freed

About $35,200 a year at a $22 an hour technician wage.

$8,394Plan work handled a year

Third-Party Mastery, live today: 159 staff hours a year (107 pharmacist, 52 technician) of January rollover, plan builds and weekly upkeep, so January 1 runs like any other week.

$300KCash out of your shelves

Coming soon with Inventory Intelligence. What this approach freed up in one store. Where you land, from $15K to $600K, depends on how you run inventory today.

Assumes 80% of daily volume is repetitive refill work, 2 minutes of tech time saved per script and about 300 operating days, at May 2025 BLS median wages of $22 an hour for technicians and $67.75 for pharmacists. We’ll run the numbers on your store’s real volume.

Send me my store’s ROI →

Before you decide

We’ve heard these stories more than once. They’re why Raichel is built the way she is.

Story 1 · The training trap

Four weeks to train it. One trip away to break it.

A community pharmacy owner spent a month getting another vendor’s bot trained on his workflow. It worked until he left for a few days. He came back to a broken system and a vendor telling him it would be weeks before they could retrain it. His staff had been doing the work by hand the whole time. The automation he’d built his workflow around was more fragile than the process it replaced.

Raichel arrives trained. By us. Not by you, on your time, at your risk.

Story 2 · The staffing trap

He cut staff. The bot went down. The crew couldn’t absorb it.

A pharmacist made the reasonable decision to run leaner after deploying automation. The math worked until the bot went down one morning without warning. No alert. No fallback. A skeleton crew facing a full day’s volume with no way to catch up. The automation he’d built his staffing model around had no floor.

When something looks wrong, Raichel hands it to your team instead of guessing. Your staffing decisions should never depend on a bot that can go dark without warning.

PharmacyAI Lab

How we run our pharmacies. Taught live.

PharmacyAI Lab is our free webinar series. Pharmacist owners who still work their own counters teach what works in their stores, one subject at a time, with time for your questions.

Joe Williams, PharmD, MBA

Inventory & sync

Building a med sync program that sticks, and finding the cash tied up on your shelves.

Joe Williams on LinkedIn →

Ben Jolley, PharmD

Third-party plans & reimbursement

Cleaning up your plan list, getting ready for January 1, and understanding PBM contracts and reimbursement.

Ben Jolley on LinkedIn →

Neal Smoller, PharmD

Refills, vaccines & growth

Taking the grind off the refill queue, then growing beyond the prescription counter: immunizations, supplements and bringing in new patients.

Neal Smoller on LinkedIn →

Get PharmacyAI Lab invites →

You didn’t get into pharmacy to manage a refill queue. You got into it to take care of patients. Raichel handles the rest.

With us, AI means actual intelligence.

She stops instead of guessing

Your pharmacist stays in charge

Nothing PHI-bearing leaves

Proven in our stores first

Set up for how you run

Real people when you call

Built from inside the pharmacy.

Joe

Ben

Neal

Give the advantage back to community pharmacy.

Free your staff.

Gain business clarity.

Run every program.

Most of a tech’s year back. From the grind.

We’ve heard these stories more than once. They’re why Raichel is built the way she is.

Four weeks to train it. One trip away to break it.

He cut staff. The bot went down. The crew couldn’t absorb it.

See Raichel work.

How we run our pharmacies. Taught live.

Inventory & sync

Third-party plans & reimbursement

Refills, vaccines & growth

Early adopter program and PharmacyAI Lab.