Live in early adopter program
Refill automation
Refills and cycle fills
Led by Neal Smoller, PharmD, Raichel’s product architect, who runs her in his own pharmacy
Trained by pharmacists. Working inside your pharmacy management system.
Raichel runs on a workstation in your pharmacy and works your pharmacy management system the way a trained tech does: reading the screen, working the queue, and handing anything unusual to your pharmacist.
Taught by Joe Williams, Ben Jolley and Neal Smoller, and run in their own pharmacies first.
What she does today
The work that eats your team’s day. Handled.
Live in early adopter program
Third-Party Mastery
Builds a clean plan list for your county
Places eligibility daily
Rolls plans over for January 1
Sunsets old plans
Led by Ben Jolley, PharmD, who contracts directly with PBMs
What’s next
Released when it’s ready. Not before.
Every capability runs in our own pharmacies and passes review with our pharmacist team before it reaches yours. Here’s what’s in testing and what’s on the way.
In early adopter testing
E-scripts
New electronic prescriptions entered and queued for pharmacist review. Led by Neal Smoller, PharmD.
In early adopter testing
SyncIQ
Med sync plan management and sync fills. Led by Joe Williams, PharmD.
Coming soon
Inventory Intelligence
IQR scoring, reorder intelligence and dead stock across your whole inventory, plus a free IQR analysis to see where you stand. Led by Joe Williams, PharmD.
Coming soon
Vaccines, marketing & growth
Tools for the programs that grow a community pharmacy beyond the prescription counter. Led by Neal Smoller, PharmD, who led a community vaccination effort of more than 36,000 immunizations.
How she works
She does the grind. Your pharmacist makes the calls.
01
Install
We set Raichel up on a workstation you choose, inside the pharmacy management system you already use. Nothing to rip out or replace.
02
Work the queue
She works your refill queue and plan data the way your best tech would, from the logic our pharmacists taught her.
03
Stop and ask
When something looks wrong, she stops and hands it to your team instead of guessing.
04
Your pharmacist checks
Nothing she prepares is dispensed until your pharmacist checks it. Raichel makes no clinical decisions.
Support
When something looks wrong, a person picks up.
Raichel works at the center of your operation, so support can’t be an afterthought. Our support team is US-based and backed by our pharmacist team, who run these same workflows in their own stores.
We install Raichel and configure her for your pharmacy type
We book your welcome call and walk your team through go-live
Real people, based in the US, not an offshore ticket queue
Our pharmacists back up the support team on the hard questions
Your data stays with you
We don’t want your patient data.
We built Raichel so patient data never has to leave your pharmacy. That isn’t a policy we could change later. It’s how the system works.
Raichel processes PHI locally on your workstation
Nothing PHI-bearing is sent to us
Logs are scrubbed on the device before they leave it
Every pharmacy signs a BAA, our Master Services Agreement and an order form before installation
Updates are tested in our own stores first, with staged releases and one-click rollback
Your system
Ask whether your pharmacy management system is supported yet.
If it isn’t, we’ll put you on the list for it. Demand from pharmacies decides which systems we add next.
See her work
See Raichel work.
Thirty minutes with our team. We’ll show you Raichel working, answer your questions, and tell you plainly what’s live today and what’s coming.
30 min · No slides · No obligation